Med spas & aesthetic clinics
AI Booking Assistant for Med Spas & Aesthetic Clinics
Clients discover your treatments on Instagram at night and want an answer now. An AI booking assistant replies instantly, explains your services, books the consultation and sends reminders.
The problem
High-value enquiries, slow replies
Med spas and aesthetic clinics get a constant stream of messages: How much is Botox? Do you do lip filler? Is laser hair removal painful? When is your next opening? Many of these come through Instagram DMs, WhatsApp and website chat, and often late in the evening.
Every one of these is a potential client worth a lot over time, but replying properly takes staff time that is already spent with clients in treatment rooms. Slow replies mean the client books with the clinic that answered first.
No-shows and last-minute cancellations hurt even more when each appointment slot is long and valuable.
The solution
A booking assistant that knows your treatment menu
We build an AI assistant trained on your treatments, prices you publish, aftercare information, policies and team. It answers questions in your clinic's tone and guides the client to book a consultation or treatment in an open slot.
It knows its limits. Questions about medical suitability, side effects for a specific person or contraindications are passed to your practitioners. Reminders and easy rescheduling help keep your calendar full.
Books 24/7
Clients choose a treatment and a real free slot and get an instant confirmation.
Treatment questions answered
Clear answers about what each treatment involves, using only information you approve.
Instagram, WhatsApp and web
One assistant across the channels your clients actually use.
Deposit and policy reminders
Shares your cancellation and deposit policy so expectations are clear before booking.
Reminders and rebooking
Automatic reminders before visits and follow-ups when it is time for the next session.
Practitioner handoff
Medical or suitability questions go to your team with the conversation attached.
How it works
From first message to live system
- 01
Collect your treatment menu
Services, durations, published prices, policies and FAQs, provided in writing.
- 02
Connect your calendar
We link the assistant to your booking system or calendar so slots are always real.
- 03
Test and refine tone
You test real client questions and we adjust the voice to match your brand.
- 04
Launch and review
Go live on your chosen channels and review conversations in the first weeks.
See it working
Try the live demo
No sign-up. Synthetic sample data only.
Who this is for
- Med spas and medical aesthetics clinics
- Skin and laser clinics
- Dermatology practices with cosmetic services
- Beauty salons with high-value treatments
Tools we use
FAQ
Frequently asked questions
Will the AI advise clients on whether a treatment is right for them?
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No. It explains what treatments involve using information you approve, and passes questions about personal suitability, medical history or side effects to your practitioners.
Can it book directly into our booking software?
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If your booking software has an API or calendar sync, yes. Otherwise we can use a calendar your team checks. We confirm before starting.
Can it reply to Instagram DMs?
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Yes, through Meta's official messaging API for Instagram business accounts. It can also handle Facebook Messenger, WhatsApp and website chat.
Does it reduce no-shows?
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Automatic reminders and easy rescheduling usually help, because clients who can't attend move their slot instead of simply not showing up.
Can it match our brand's tone?
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Yes. We write its replies to sound like your clinic, whether that is warm and friendly or calm and clinical.
How much does it cost?
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It depends on the channels and your booking system. Share your setup and we will send a fixed quote.
Want this for your business?
Tell us how you work today. You get a clear plan and a fixed quote, with no obligation.